Shan’s professional career encompasses 15 years of multi-disciplinary hospitality, security and life-safety for luxury brands like the Ritz Carlton, SoHo House, JDV Hotel Group, amongst others, with a focus on high-quality customer service experience. Shan’s expertise includes planning, implementing and managing concierge, life-safety and security teams for office portfolio to ensure that buildings runs effectively and efficiently.

Shan brings with him the hospitality ethos of 5-star hotels to the evolving world of class A New York office space.